Careers at YES

Manager, Site Reliability Engineering

YES Network for the Gotham Advanced Media and Entertainment (“G.A.M.E”)

Gotham Advanced Media and Entertainment (“G.A.M.E.”), a joint venture of Yankees Entertainment and Sports Network (“YES”) and MSG Networks (“MSGN”), is actively seeking a Manager, Site Reliability Engineering to join their team in the greater NYC area.

About G.A.M.E.:

G.A.M.E. is a joint venture between YES and MSGN to capitalize on technical and operational synergies associated with YES’ and MSGN’s streaming services. G.A.M.E. will also offer turn-key digital content distribution services, including platform technology, operational support and comprehensive data analytics to third parties, utilizing the combined technical and operational expertise each company has garnered from the respective successful launch and operation of their streaming services.

About the Role:

We’re hiring a Manager, Site Reliability Engineering to lead the platform stability, scalability and security efforts for our digital sports streaming application. This is a hands-on technical leadership role focused on maintaining the reliability of our AWS-based infrastructure, enhancing observability and automation, and ensuring the performance and security of systems that power live and on-demand video streaming.

The ideal candidate brings deep experience in site reliability, infrastructure automation, and security best practices, with a strong understanding of digital video streaming and delivery. They will work cross-functionally to lead incident response, drive triage, and strengthen platform resilience.

Duties include:

• Own the reliability, performance, and security of the platform infrastructure that supports our live and on-demand video streaming app.
• Lead a small technical team and act as a hands-on mentor and contributor.
• Design and maintain robust monitoring, logging, and alerting systems to ensure visibility, fast incident response and high availability.
• Define and enforce operational best practices including disaster recovery, redundancy, backup and failover strategies.
• Investigate and resolve complex issues across the application stack — from infrastructure and APIs to video delivery and playback.
• Lead incident response efforts and participate in an on-call rotation during peak traffic events (typically evenings EST).
• Collaborate with Product and Engineering teams to guide architectural decisions that prioritize platform resilience, scalability and security.
• Partner with L1 Operations and Customer Care teams to triage issues, drive incident resolution, and close the loop on recurring or systemic problems.
• Own the implementation and continuous strengthening of platform security, including identity management, secrets handling, IAM policies and AWS-level hardening.
• Evaluate and introduce new tools, technologies, and architectural patterns to improve the reliability of the system.
• Track and improve SLAs, SLOs, and operational KPIs related to uptime, latency, video playback quality and security posture.

Ideal Candidate:

• 7+ years of experience in SRE, DevOps, or platform infrastructure roles, with 2+ years in a team lead or manager capacity.
• Experience operating and scaling production environments in AWS, including services like CloudFront, Lambda, S3, API Gateway and CloudWatch.
• AWS Certification (Solutions Architect, DevOps Engineer, or similar) or equivalent deep hands-on experience.
• Strong background in system observability, with experience using tools like Datadog, CloudWatch and Conviva for monitoring, distributed tracing and alerting.
• Deep understanding of video streaming architecture including HLS/DASH, CDNs, DRM, SSAI and multi-platform delivery (mobile, web, CTV).
• Expertise in scripting and automation using Python, Bash, or similar, with infrastructure-as-code tools like Terraform or CloudFormation.
• Proven ability to lead platform security initiatives, including IAM policy management, token handling and securing service architecture.
• Experience collaborating with engineering teams to improve CI/CD pipelines, automate infrastructure changesand support safe production releases.
• Strong analytical and troubleshooting skills across application, network and video delivery layers.
• Excellent communication skills with the ability to drive cross-functional alignment and manage vendor relationships.
• Comfortable working in a hybrid work environment (3 days/week on-site in NYC).

Special Requirements

• Participation in an after-hours on-call rotation is expected, particularly during live sporting events and high-traffic periods.

Additional Important Information & Offerings:

• Onsite in NYC office M-Th; WFH Fridays
• Medical/Dental/Vision/Life insurance, FSA/HSA, parental leave, transit commuter benefits
• 401k w/ employer match
• Salary Range $120K-$150K
• Strong team-centric and collaborative company culture environment

About G.A.M.E., YES and MSGN:

Gotham Advanced Media and Entertainment (GAME) was created by two market-leading regional sports networks - YES and MSG Networks - to create turnkey streaming solutions for teams, rightsholders and networks to best deliver and monetize their content through a direct relationship with their fans. Leveraging the combined experience of these two pioneering sports media companies and sharing their award-winning technical and operational expertise, GAME is offering an innovative, full-stack video streaming platform for DTC/TVE audiences. From design and content delivery across all platforms to ongoing management, technological and marketing services, Gotham Advanced Media and Entertainment is redefining the sports media ecosystem.

The YES Network owns the exclusive regional media rights of the 27-time World Champion New York Yankees and the Brooklyn Nets. YES, which has earned 151 Emmy Awards since its 2002 launch, also televises original biography, interview and magazine programs, college sports and Manchester City and AC Milan soccer.

MSG Networks, a pioneer in sports media, owns and operates two award-winning regional sports and entertainment networks (MSG and MSG Sportsnet) and MSG+, a direct-to-consumer and authenticated streaming service, that serve the nation’s number one media market, the New York DMA, as well as other portions of New York, New Jersey, Connecticut and Pennsylvania. The networks feature a wide range of compelling sports content, including exclusive live local games and other programming of the New York Knicks, New York Rangers, New York Islanders, New Jersey Devils and Buffalo Sabres, as well as significant coverage of the New York Giants and Buffalo Bills. This content, in addition to a diverse array of other sporting events and critically acclaimed original programming, has established MSG Networks as the gold standard in regional sports. MSG Networks is part of the Sphere Entertainment Co. (NYSE: SPHR).